The 4th Annual Experiential Marketing Summit kicked off in Chicago on the 8th of May with the respective workshops before the main event. Last year, I ventured to Chicago for the first time to sit amongst some of the best and most successful experiential marketers and brands that believe in feeding the industry powerful insights in the true belief that they will be helping agencies to better serve them - a loop which I have to agree is refreshing coming from a market that is highly competitive, secretive and very much us and them (brand and agency or vice versa).
The key ingredient is the experience - how you brainstorm it, design it, implement it and measure it which ultimately [should] results in going back to the drawing board and starting all over again. Interesting to think that we actually learn from the consumers and it’s when we get that, that we can really improve and build on past experiences. However, most of the time we don't think of what the consumer is telling us (sometimes shouting) but focus more on the measurements and the event's success [or lack of].
This year I noticed a big difference which reflects the changing market place - a more emotional, non physical asset and non tangible side of marketing - in short, the experience. I felt closer to experiential marketing and that alone made the trip worth it. But there was more - a whole lot more…
…savvy marketers that have reached out to their customers through consumer programs, mobile tours, sponsorships and my favorite - truly innovative and very unusual approaches.